An automated online booking system
We all expect to be able to choose a time and date when booking our appointments, from eye tests to home shopping deliveries. We help you provide this level of choice for your customers, while keeping efficiency high and service costs minimal.
Our clients often come to us with problems focused around 3 key areas: growing customer expectations, rising pressure to reduce costs and limited visibility of operations.
As specialists in field team optimisation and partners of JRNI, the self-service appointment booking software, we have developed a way for field-based organisations to gain greater control over the cost of field services and improve customer satisfaction.
How can JRNI be used?
JRNI is very versatile and can be used for almost any service that you might be running.
The platform can be fully customised and integrates with a range of other technologies, for example, e-payment applications.
Clients tell us that the most appealing benefit to JRNI is how easy it makes the process for their customers and their staff. Easy to navigate controls for employees and instant mobile access for customers makes the booking experience better for everyone.
This innovative approach to online scheduling improves accessibility to your services, increases customer satisfaction and creates great efficiency savings.